Libel Music Limited Privacy Policy
Introduction
Libel Music regards customer privacy as an important part of our relationship with our website users & advertisers. The following privacy policy applies to all Libel Music users and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Libel Music at info@libel.co.nz
Collection of Information
To provide the information or services available on our website and continually improve we may require and collect personal information from you. We collect personal information from you when you provide it to us via our website (for example, when you create an account or place an order). All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Libel Music is, if possible, collected directly from you or your company. This may be via the telephone, email, mail, or directly through our website.
Use of Collection Information
Any details collected from Libel Music customers are required in order to provide you with our services, and with a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is a priority. We never permanently store complete Credit Card/ Personal banking details and follow accepted industry standards to protect the personal information submitted to us, both during transmission. If you have any questions about security on our website, you can email us at info@libel.co.nz
Some of the personal information we collect from you may be stored on servers overseas. Those countries may have different privacy laws to New Zealand. Although we take steps to confirm that companies hosting your information protect your information, we cannot guarantee that in every case those companies are required by their laws to protect your information in a way that provides comparable safeguards to those in New Zealand privacy law.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@libel.co.nz
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and phone numbers) and financial information (such as credit card number, expiration date etc…). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
Libel Music uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, this may include letting you know about products available through our website and/or communicate promotions to you. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@libel.co.nz You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Third Parties
Libel Music may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Libel Music does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links
Links on the Libel Music site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.libel.co.nz , www.libelmusic.com, www.libelmusic.co.nz, www.themetalbar.co.nz
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
Libel Music Security Policy
Libel Music currently uses Bank Transfers for processing online payments.
Updated 24th September 2025