It is with a heavy heart and great regret that SoulFest International Australia advises that it has become necessary to cancel SoulFest 2015 and the subsequent sideshows, due to low ticket sales in Australia and New Zealand. SoulFest was scheduled to take place in Auckland Monday 26th October after the Australian dates.
Full refunds will be made to all ticket purchasers:
For all tickets booked online or by phone, the credit card used in the booking will automatically be refunded. Please allow up to 14 days to receive your refund. If the original credit card you used for the purchase has been cancelled or no longer valid please contact place of purchase.
If you made your booking at an outlet please return to the original outlet where the booking was made with your ticket(s) and credit card used to purchase in hand to obtain your refund. Refunds will only be provided to the original purchaser on presentation of photo ID.
SoulFest was launched with the intention of promoting specific genres of music, such as Neo-Soul, RnB and Hip-Hop, and SoulFest 2014 successfully delivered some of the most exciting talent within these genres.
Despite a stellar line-up of artists and the best promotional endeavours on SoulFest's behalf, the event has simply not received the support via ticket sales, and the financial loss that would be incurred by the event if it were to go ahead as planned would be devastating.
There have been many people working behind the scenes, including media partners, artists, sponsors, sub-contracted promoters, communication managers, agents and suppliers who live, breathe and support this incredible genre of music and have worked tirelessly to try and make this event a success.
The promoter of SoulFest International Australia, John Denison, sincerely apologizes to all involved who have dedicated 7 months of their lives to work on this festival, and to the supporters of the event who purchased tickets.